Welcome to Glayde. These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you accept these terms in full.
1. General Conditions
By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Medical Disclaimer
Product Information: We strive to ensure that all details, descriptions, and prices of products appearing on the website (including our Spotless Soufflé Cleanser, Tea Tree Spot Wand, and Bacne Gel Mask) are accurate. However, errors may occur.
Not Medical Advice: Glayde provides skincare products designed to support acne-prone and oily skin. The information provided on this site, including messages from our founders, is for educational and informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Usage: Always check the ingredients for potential allergens and perform a patch test before using a new product. If irritation occurs, discontinue use immediately and consult a physician.
3. Pricing and Payments
Pricing: All prices for our products are subject to change without notice.
Payment Processing: All payments and transaction fees are processed securely through our third-party payment gateway, HitPay. Glayde does not collect, store, or process your credit card or sensitive financial information directly. By making a purchase, you agree to HitPay’s terms of service and privacy policies.
4. Shipping and Delivery
We are pleased to offer free shipping on all orders.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. We are not responsible for delays caused by customs clearance processes or courier service interruptions.
5. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and brand messages (including “an it-girl essential” and “the dynamic duo”), is the property of Glayde and is protected by copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from us.
6. Limitation of Liability
To the fullest extent permitted by law, Glayde, our directors, employees, and suppliers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of our products or the website.
7. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Malaysia.
8. Changes to Terms & Conditions
We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website. It is your responsibility to check our website periodically for changes.
9. Contact Information
Questions about the Terms & Conditions should be sent to us at:
Email: hello@glowglayde.com